Funpay FZC (License Number 8555)
Office Number AT-425, Fourth Floor, Atrium Tower, Umm Al Quwain Free Trade Zone, Al Barqaa, Umm Al Quwain, United Arab Emirates
YOU CAN REQUEST REFUND IN THE FOLLOWING CASES:
• Your order was canceled.
• If you have changed your mind about buying a good or service and Funpay has not yet handed over the goods or started the service.
• If a dispute has been opened on an order and a refund or partial refund has been decided.
On your request, the money can be returned to the account from which you made the payment. In this case, the refund will be issued within 5 banking days.
You can complain about your order by contacting our customer service team: https://funpay.com/support/ticket
Funpay FZC (License Number 8555) IS RESPONSIBLE FOR ALL REFUNDS AND DISPUTES.
FunPay uses essential, technical, analytical, marketing, and other cookies. These files are crucial for the proper functioning of all FunPay sites and services. They help us remember you and your personal choices and settings. For details, please read our Cookie Policy.
Cookie Preferences
Each website you visit may store or retrieve data in your browser. This data and storage of said data are often necessary and important for the basic functionality of the website and connected services. The storage of such data (often called cookies) may be used for marketing, analytics, and to provide a personalised experience, for example, to store your preferences. We value your privacy, so you have the following options to choose from regarding your data. You can disable certain types of storage if they are not necessary for the basic functioning of the website.
"PHPSESSID" – when you visit Our site for the first time and until you register with Us, this is the only cookie used on our website to store your choices. Without this cookie, the registration process will not be possible, and some essential website elements will not work (e.g. CAPTCHA tests). This cookie is deleted when your browsing session ends.
"golden_key" – stores your choices during registration and helps us remember your choices. Without this cookie, you cannot sign in or sign up for our services. The storage period is 100 days.
"locale" and "cy" – are used to store your choices regarding preferred language and currency. The storage period is 365 days.
"cookie_prefs" – stores your choices when using the Cookie Preferences tool. The storage period is 365 days.
These cookies help Us understand how Our website performs, responds, and generally functions when visitors interact with the site and whether there may be any technical issues. We also use third-party tools to measure the performance of our website and the quality of our services. These services may use cookies to process your data for other purposes, including marketing and personalisation. Currently, the site uses only Google Analytics and Yandex Metrica.